Delivery & Pick-Up Information

Stacy Furniture & Design would like to thank you for choosing us for your home furnishing needs. We know you have many choices when shopping for furniture, and we’re committed to making your experience outstanding from start to finish. Below are our delivery and customer pick-up policies to help you prepare for your order.

Delivery Services

Our delivery team is dedicated to providing prompt, professional service for every customer.

What to Expect

  • Delivery Window Notification:
    You will receive a phone call two (2) days before your delivery date with a three-hour delivery window.

  • No Time Requests:
    Due to our delivery volume, we are unable to accept specific time requests.

  • Courtesy Call Options:
    At your request, our drivers can call you:

    • When they are on their way

    • Or up to one (1) hour before arrival, as the schedule allows

  • Redelivery Fee:
    If our team arrives and no one is home to receive the merchandise, a $50 redelivery fee will apply.

Track Your Delivery

Track your delivery for real-time updates and your expected arrival window.